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Support/Sales: (813) 987-2070
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Sales Toll Free Phone (United States): 1-866-K9BYTES (1-866-592-9837)
Technical Support and Customer Service

Phone: (813) 987-2070
Fax : (813) 987-2075

Support Hours:
Mon-Fri 8:30 AM - 5:00 PM CST
Sat-Sun: Please use the CRM ticket center (Major emergencies only, i.e. complete loss of service) 

Customer Service Hours:
Mon-Fri 9:00 AM - 5:00 PM CST

Live telephone operators are available only during customer services hours. Outside customer service hours please use our Customer Service Management (CRM) ticket center to request technical support. When creating technical support requests you will be able to specify if you wish to be contacted by phone or email.

Holidays: Christmas Eve, Christmas Day, Thanksgiving day (fourth Thursday in November) and the following day, New Year's Eve, New Year's Day.
Technical Support: available from 9:00 AM - 5:00 PM CST for major emergencies only.
Customer Service: closed for holidays.

K9 Bytes Service

K9 Bytes offers pet care management software all over the world. Currently we have customers in the following countries


Our headquarters are located in Chicago, Illinois:
K9 Bytes, Inc.
205 W. Wacker Dr. Suite 1320
Chicago, IL 60606

International Callers
+1 813-987-2070

Email Directory

The preferred way (fastest response) to contact technical support is using our ticket system

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